Receptionist/Admin - Benoni
Full Time Position Available
Reception/Office Administration required for an IT company based in Benoni.
Duties & Responsibilities
Answer and direct telephone calls and e-mails.
Communicate with customers, employees, and Directors to answer questions, address complaints, explain information, and take orders.
Operate office equipment, including computers, printers, photocopiers and scanners.
Manage customers and public interactions on various online platforms including website and social media.
Maintain updated systems for filing, inventory, mailing, and databases.
Handle incoming and outgoing office correspondence.
Compile and maintain records of office activities and business transactions.
Type, format, proofread and edit documents from notes or dictation.
Prepare meeting agendas; attend meetings to take notes and write minutes.
Manage work schedules, calendars, and appointments.
Obtain information to respond to requests by reviewing files, documents, and records.
Place supplier orders and follow up until goods are delivered.
Take customer orders, process them and follow up until goods are delivered to customers making sure customers are updated all the way.
Ensure that that the office is customer-centric at all times.
Take inventory and order materials, supplies, and services as needed.
Troubleshoot problems that arise with office equipment.
Perform basic bookkeeping and banking transactions, including creditors payments, allocating receipts.
Prepare and mail bills, invoices, and contracts.
Liaise with Logistics and courier companies.
Attend to customer requests and queries and resolve timeously and escalate where necessary.
Liaise with Accountants and assist with collating of information and records for preparation of Accounts.
Desired Experience, Qualifications & Skill sets
Excellent time management.
Proficient in the use of computers, including accounting software, database software.
Prior secretarial experience preferred, but not required.
Strong communication skills, verbal and written, ability to interact productively with supervisors.
Great organizational skills
Awesome people skills.
Honest, trustworthy, reliable and punctual.
If you do not receive a response in 10 days, consider the application unsuccessful.
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